One place for everyone who holds events with you.
Organisers see the status themselves.
Our organisers ask every week whether their booking is confirmed.
Before
- Form
Every partner group has its own channel: e-mail, phone, a form, an Excel list.
- Excel list
Several portals maintain the same master data twice, and it never quite matches.
- Call
Every week organisers ask whether their booking is confirmed.
What we did
Several separate solutions were merged into one central portal: one shared set of data and one login for all partners, from the VIP organiser to the caterer.
- Before
- Several portals have become one.Login and permissions
- Customer groups and bookings come from the CRM.Integration
- An event is entered once and visible everywhere.Website and channels
- TodayOrganisers see the status themselves.
How it runs now
- Your teamThe event team enters events once, checks quotes and confirms reservations in its team application.Team applications
- self-serviceOrganisers and partners see availability, make enquiries, accept quotes and collect plans and receipts themselves.Portal
- automaticThe customer group comes from the CRM, bookings are assigned to the event, receipts and invoice are created from the booking.Automation and AI
- outboundThe event is on the website and in the newsletter, without a second entry.Website and channels
