APPORTUS solution

Portals that dock onto your Dynamics 365

You already use Microsoft Dynamics 365 – and your customers or partners should access data, submit requests and trigger processes themselves? We build you a customer portal that docks seamlessly onto your CRM, appears in your corporate design and maps your workflows exactly.

Impact

What a customer portal on Dynamics 365 delivers

A customer portal connects your customers and partners directly with the data and processes in Dynamics 365 – securely, in real time and around the clock. Instead of handling requests manually, your users do a lot themselves: maintain master data, retrieve documents, submit requests and track status.

Integration

Focus on Microsoft. Open to any system.

Our home waters: the Microsoft ecosystem

We work with Microsoft Dynamics 365, Power Platform, Dataverse and Azure. Your portal uses this platform for everything from secure identities to process automation.

Dynamics 365 CEPower PlatformDataverseAzureEntra IDEntra External ID

And if you use something else?

No problem. We also dock onto other CRM, ERP and backend systems – regardless of the database. Your portal fits into your existing IT instead of replacing it.

An honest assessment

Power Pages or an individual solution?

An honest assessment before you invest.

Standard

Power Pages is enough if …

  • a manageable self-service portal is sufficient,
  • the workflows stay close to the Dynamics standard,
  • design does not play a central role.

Then we tell you exactly that – and you save yourself the custom development.

Tailor-made

A custom solution pays off if …

  • the portal should follow your corporate design exactly,
  • complex processes and approvals are needed,
  • several systems are being connected,
  • user experience and performance make the difference.

Then we develop a modern web application based on Dynamics – it follows your processes, not the other way around.

Not sure which path fits you? We'll give you an honest assessment in 30 minutes, without obligation.

Results

What APPORTUS portals achieve

–40%
administrative effort – every hour saved goes into the mission
90%
of requests resolved via self-service – around the clock
10h
per week back for the core business instead of managing e-mail
Less administration, more impact: our members now handle their requests themselves in the portal – and we're free to focus on our mission.
Executive management
Swiss non-profit organisation

Your benefits

Why an APPORTUS portal

Seamlessly integrated

Direct connection to your existing Dynamics 365 and Azure – without switching systems or creating data silos.

Your data stays with you

Your business data stays in your own tenant. Developed and operated in Switzerland.

Secure identities

Microsoft Entra ID and Entra External ID – with zero-trust principles from the start.

Your design

An interface in your own corporate design that feels like your brand – not like a toolkit.

Self-service

Customers and partners handle requests themselves – around the clock, without waiting times or follow-up e-mails.

End-to-end, from one team

From strategy through development to ongoing operation – one team, one point of contact.

Approach

How your portal project works

  1. Strategy & potential

    We examine your use case, set measurable goals and clarify whether Power Pages or an individual solution makes more economic sense.

  2. Concept & development

    With a clear structure, early tests and short decision paths, your customer portal takes shape step by step.

  3. Go-live & optimisation

    We support you through the launch, ensure stable operation and evolve your portal based on real usage.

Frequently asked questions

Brief answers

Does Dynamics 365 have a customer portal?

With Power Pages, standard portals can be created directly based on Dynamics 365 and Dataverse. For individual requirements, we develop a tailor-made solution that goes beyond the toolkit.

Does our data stay in our system?

The portal docks onto your Dynamics 365. Your business data stays in your own tenant. The solution is developed and operated in Switzerland.

We don't use Dynamics at all – is it still possible?

Yes. Our focus is on Dynamics 365 and Azure, but we also connect other CRM, ERP and backend systems. The portal adapts to your system landscape – not the other way around.

What does a customer portal cost?

That depends on the scope. In a short initial call we realistically assess requirements, effort and budget – before development begins.

How long does implementation take?

That depends on the complexity. Thanks to agile development and early testing, you see the first working parts after a short time instead of only at the end.

Let's discuss your portal.

In 30 minutes, we'll look at what a customer portal could look like on your system in practice – without obligation and honestly, even if Power Pages is enough for you.